Question 1

What is Lunexa Labs?

Accepted Answer

Lunexa Labs is a product-discovery website presenting the Lunexa range through a clean, professionally designed interface. We do not manufacture, prescribe, dispense or sell products.

Question 2

Can I purchase directly from this website?

Accepted Answer

No. Lunexa Labs does not operate a basket, checkout or payment system. Every product button opens the relevant page on the independent retailer's website in a new tab.

Question 3

Where do product buttons take me?

Accepted Answer

Product buttons open the relevant product page on the independent retailer SUK (steroids.uk.com) in a new tab. All purchase steps are completed on their site.

Question 4

Is SUK a separate retailer?

Accepted Answer

Yes. SUK is an independent retailer, wholly separate from Lunexa Labs. They are responsible for their own listings, pricing, payments, deliveries and customer service.

Question 5

Who handles payments and deliveries?

Accepted Answer

Payments, deliveries, returns and refunds are handled entirely by the independent retailer. Lunexa Labs has no access to orders, payment details or delivery information.

Question 6

How can I ask about an existing order?

Accepted Answer

Please contact the retailer directly using the contact channels shown on their website. Lunexa Labs cannot assist with orders, payments, delivery, tracking or returns.

Question 7

Does Lunexa Labs provide medical advice?

Accepted Answer

No. Lunexa Labs does not provide medical advice, dosage instructions, cycle guidance or guaranteed results. Please seek advice from a qualified medical professional.

Question 8

How frequently is the product range updated?

Accepted Answer

The range is reviewed and updated to reflect the retailer's current Lunexa catalogue. Always confirm current details on the retailer product page.

Clear answers.